Voice Archives - 123NET

Next Generation 911

123NET — Wed, 18 Nov 2020 17:51:23 +0000

Changes in Michigan law surrounding Public Act 30 of 2019 led many 123NET customers to question what changes they might need to make to their phone systems to remain compliant with new 911 regulations. Addressing this question is best accomplished by first discussing how a 911 call works. Dialing 911, interacting with a dispatcher, and having emergency services dispatched to your location in the event of an emergency has […]

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123NET VoIP Services Reveal Salesforce Hosted IP PBX Integration

123netwp — Thu, 08 Oct 2020 12:07:38 +0000

SOUTHFIELD, MI., October 6, 2020 – 123.Net Inc. (123NET), a Michigan data center and network services provider, is empowering its Hosted IP PBX customers with Salesforce’s CRM. This enables them to interact with possible opportunities and customers by centering telephone communication in their sales software. The integration also permits inputting call outcomes, scheduling follow-ups, and the […]

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123NET Voice Services Unveils New Zoho Hosted IP PBX Integration

123netwp — Thu, 01 Oct 2020 18:16:43 +0000

SOUTHFIELD, MI., October 1, 2020 – 123.Net Inc. (123NET), a Michigan data center and network services provider, will now enable its Hosted IP PBX customers to connect directly to Zoho’s CRM. This will let them speak with potential opportunities and customers by taking part in calls directly from their sales software. The integration also allows for an auto log of calls under each record, reminders for upcoming and missed calls as well as updates […]

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Adapting to the New Normal

123NET — Wed, 29 Apr 2020 22:03:01 +0000

4 Responsive Solutions That Can Help Your Business Your business network may or may not be prepared for the expanding telecommuting workforce. While working with automotive original equipment manufacturers (OEMs) and suppliers on their audio/video (AV) projects, there is a large increase in remote staff with bandwidth restrictions and limitations and some businesses could have […]

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VoIP: Future-Proof Voice Solutions

123NET — Wed, 19 Dec 2018 00:15:54 +0000

What is VoIP? VoIP, or Voice over Internet Protocol, is often referred to as internet telephony or internet calling. Essentially, voice calls are sent over an IP network, such as the public internet or a corporate intranet, rather than traditional phone lines. This network can also act as your business’s data network, simplifying network management […]

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Advantages of Switching to Hosted IP PBX

123NET — Thu, 19 Jul 2018 19:31:40 +0000

Businesses depend on their ability to effectively communicate with customers. Implementing a Hosted IP PBX voice solution will immediately limit any concerns from a technological perspective, providing the scalability needed to become a long-term voice solution. What Is Hosted IP PBX? Hosted IP PBX replaces a customer’s premise-based PBX with the service provider’s off-site equipment. […]

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